Technical Service · Customer Support
Support that does not end when the equipment is delivered
From design to after-sales, we follow the performance of every machine. Specialized team and technical partnerships across the country.
Ongoing commitment
Real quality does not end in production
Demakine stands out for its specialized Technical Service and technical partnerships throughout Brazil. Our products are developed to meet the demands of today's market, and our nationwide presence allows fast, efficient support.
From design to after-sales, we give full attention to ensuring the performance of every machine. This commitment goes beyond product delivery: it brings peace of mind to your operation.
At Demakine, technical service is more than a service. It is an ongoing commitment to excellence and to the satisfaction of those who trust our brand.
Maintenance and repair
Diagnosis and correction of failures in conveyors, screw conveyors, elevators and sewing machines, by a team that knows the equipment inside out.
Spare parts
Belts, rollers, bearings, gearmotors, needles and thread for bag sewing. Original parts, with the correct specification for your model.
Preventive maintenance
Inspection plans to avoid line stoppages: belt alignment, lubrication, tensioning and electrical checks.
Technical partnerships in Brazil
A network of technical partners across the country for fast service, wherever your plant is.
Open a ticket
Need service? Start here
With this information at hand, our team solves it much faster:
- 1Identify the model and serial number of the equipment
- 2Describe the symptom: noise, misalignment, overheating, stoppage
- 3Tell us how long the problem has been happening and whether the load changed
- 4If possible, send photos or a short video of the equipment running
Service hours: Mon to Thu 7:30 am to 5:30 pm · Fri 7:30 am to 4:30 pm (Brasília time) · qualidade@demakine.com.br
A stopped machine is money standing still
Talk to our support team now and get technical guidance from the people who built your machine.
(19) 3033-9397 · (19) 99884-2717 · vendas@demakine.com.br